How to subscribe for Webhooks in Kylas

How to subscribe for Webhooks in Kylas

A webhook in web development is a method of augmenting or altering the behavior of a web page or web application with custom callbacks. These callbacks may be maintained, modified, and managed by third-party users and developers who may not necessarily be affiliated with the originating website or application.

Prequisites

Permissions: Integration > Webhooks > Basic Access: Toggle on Create & Administrative Access: Read All, Update All and Delete All.
Product Plans: All
Activities to be Completed: None

Step by step process

1.) Navigate to CRM Settings>> Integration>>Webhook



2.) Select the option as webhooks under integration.


3.) Create new webhook by clicking the option as add new webhook.



4.) Click on add new webhook and enter the relevant details.



Authentication Types-
No authentication required- Username and password is not required in this case and custom parameters are required for this like name, id.
API Key- Unique application programming interface.
Bearer Token- Unique Authentications keys specific to the user
Basic Authentication- Username and password is required for basic authentication.

Webhook can be created on following entities- Lead, Contact, Deal, Company, Task, Quotation, Meeting, Call, user, account.
5.)  Following actions can be performed on following entities-
  1. Lead- Created, Updated, Deleted.
  2. Contact- Created, Updated, Deleted.
  3. Deal- Created, Updated, Deleted.
  4. Company- Created, Updated, Deleted.
  5. Task- Created, Updated, Deleted.
  6. Quotation- Created, Updated, Deleted.
  7. Meeting- Created, Updated, Deleted.
  8. Call- Created, Updated, Deleted.
  9. User- Created, Updated, Activated, Deactivated.
  10. Account-Updated

Status can be activate and inactivate.

6.) Click on save it once all the details are added.




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