How to Integrate JustDial to Get Leads in Kylas

How to Integrate JustDial to Get Leads in Kylas

The JustDial integration with Kylas CRM allows you to seamlessly capture leads generated on JustDial and bring them directly into your CRM system in real-time. Follow the steps below to complete the setup.


Prerequisites

  • A valid Kylas CRM account
  • A registered JustDial business listing
  • Access to the JustDial support team (to share Webhook URL)


Steps to Integrate JustDial with Kylas CRM

  1. Log in to Kylas CRM
  2. Access the Kylas Marketplace
    • Go to the Marketplace section
    • Use the search bar to find the JustDial app
    • Click on the app from the results
  3. Install the JustDial App
  4. Sign Up on the Integration Page
    • After installation, click on Sign up here
    • Fill in the required details and click Sign Up for Free
    • A verification email will be sent to your registered email address
    • Open the email and click on the Verify button
  5. Configure JustDial Integration Settings
    • Navigate to the JustDial Settings tab in the app
    • Click on Add Connected Accounts
    • Enter the required details
    • Ensure the Active/Enable checkbox is selected
    • Click Save
  6. Webhook Setup
    • After saving, a Webhook URL will be generated
    • Copy this Webhook URL
    • Share it with the JustDial support team
    • The JustDial team will configure it at their end to start sending leads to your Kylas account via webhook whenever a new lead is generated


Viewing Lead Logs and Failures

  • All successfully created leads will reflect in your Kylas CRM automatically
  • In case any lead fails to get created, you can review the details in the Failed Leads tab available within the JustDial app

Use Cases:

Use Case

Description

1. Instant Lead Capture

Automatically capture leads from JustDial into Kylas CRM in real-time, eliminating manual entry.

2. Centralized Lead Management

Consolidate leads from JustDial along with those from other sources (website, WhatsApp, etc.) into one unified CRM.

3. Faster Response Times

Enable your sales team to get immediate lead notifications, allowing them to respond before competitors.

4. Lead Source Tracking

Easily tag and identify JustDial as the source for incoming leads to analyze marketing ROI and performance.

5. Lead Auto-Assignment

Use Kylas automation to auto-assign JustDial leads to sales reps based on geography, product, or lead score.

6. Follow-up Reminders & Automation

Automatically set follow-up tasks or workflows in Kylas for new JustDial leads to improve conversion chances.

7. Failed Lead Visibility

Quickly detect any missed or failed lead imports using the “Failed Leads” tab and take corrective actions.


Benefits of JustDial Integration with Kylas CRM

Info

  • Real-Time Lead Capture: Eliminate delays in accessing fresh leads by syncing JustDial with Kylas via Webhook.

  • Seamless Integration: One-time setup brings continuous and automatic lead flow without ongoing manual work.

  • Lead Source Clarity: Track leads by source (JustDial) to optimize marketing budgets and identify top-performing channels.

  • Automation Ready: Once in CRM, leads can enter automated workflows—like follow-up emails or rep assignment—saving time and effort.

  • Easy Error Handling: Any failed leads are logged and visible for review, reducing the risk of lead loss due to technical issues.

  • Improved Lead Insights: Get analytics on JustDial leads' conversion rates, lifecycle stages, and engagement metrics within Kylas.


Conclusion

Integrating JustDial with Kylas CRM ensures that every valuable lead from your JustDial business listing is instantly captured, tracked, and nurtured. It bridges the gap between lead generation and lead management, giving your sales team the power to respond quickly and act strategically. With this integration, you minimize lead leakage, improve efficiency, and boost your chances of turning inquiries into customers—automatically and at scale.