Create Call Logs with Market Place on Mobile App
This article covers the steps for using the Kylas App to log calls via Marketplace related to the Leads and Deals in Kylas CRM, and create call log entries for the same.
Prerequisites
Permissions: Create call log & Special Access Permission for required entity
Product Plans: Elavate
Activities to be Completed: None
Steps
Step 1: Login to Kylas App > Navigate to Leads or Deals to log calls
Step 2: Select lead where you need to log a call > Click on 3 dots
Step 3: Click on Call icon
Step 4: System will prompt an option to choose from Click to call
Step 4(a): Click on Make a call
Step 4(b): Choose vendor to place call
Note: Kylas Called app needs to be installed & respective vendor's AP key & other details to be added
Note: Once the calls are logged, App will automatically save logs which can be accessed by clicking on -
On Lead listing page, Long press action can also be used log a call or perform other related actions
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